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Newman Memorial Hospital (NMH) recognizes the financial burden that healthcare visits can impose on patients who are uninsured, underinsured, ineligible for government programs, or otherwise unable to afford medically necessary care due to their financial situation. We are prepared to assist you in exploring your options. For more information regarding billing and payment plans at Newman Memorial Hospital, please contact us.

During preregistration, registration, or discharge, our Patient Financial Counselor will discuss the expected patient contribution. As total charges may not be immediately known, the counselor will provide an estimated amount due. In the event an estimate cannot be provided, a deposit may be required, which will be credited to the account, and a bill for the total charges will be sent to the patient.

We request that hospital charges be settled at or before discharge, through insurance benefits, cash, personal check, or debit card. MasterCard, Visa, and Discover credit cards are also accepted. With adequate financial arrangements made at admission, you will be granted a courtesy discharge and need not visit Patient Business Services before leaving the hospital.

Should you have any questions about a medical bill from Newman Memorial Hospital, please reach out to the Patient Business Services (PBS) Department during regular hours, 8:00 AM to 5:00 PM, Monday to Friday, at +1 (580) 938-2551, with your account number ready. You may also contact the PBS Department to request a detailed bill for your account or a summary of your open accounts.

The NMH payment program will include only those services provided at or by Newman Memorial Hospital. This payment program will not include services provided by outside healthcare providers who may assist in providing your healthcare. These providers bill for their services separately. Financial arrangements must be discussed with these individual providers.

Uninsured patients are eligible for a twenty percent (20%) prompt pay discount if the balance is paid in full within 30 days of the first statement. The first statement will be sent following the date of service or discharge date from the hospital.

Newman Memorial Hospital’s mission is to provide the highest quality patient experience with focused attention to patient safety, value, and an uncompromising commitment to clinical excellence for those we serve. As part of this mission, Newman Memorial Hospital (NMH) offers financial assistance through its Financial Assistance/ Charity Care Policy (FAP) to patients unable to pay for emergency or medically-necessary care.

Eligibility for financial assistance is based on multiple factors, including the nature of the condition and care required, insurance coverage or other sources of payment, income (Federal Poverty Level guidelines are used to determine the amount of financial assistance offered), family size, assets, and any special consideration the patient or physician would like to have considered.
Financial assistance is available to patients who are uninsured and underinsured. Partial or full financial assistance may be granted based on a patient’s ability to pay the billed charges.
Patients must fully comply with the application process, including submitting the required documents (last year's tax returns or three most recent Pay Stubs), as well as completing the application process for all available sources of assistance, including Medicaid and/or Medicare.

A patient determined to be eligible for financial assistance may not be charged more than amounts generally billed for emergency or other medically necessary care to patients who have insurance for such care.