Patients & Visitors
Patient Information & Hospital Visitation Policy
Newman Memorial Hospital would like to make your patient visit as simple as possible. We keep all patient information confidential and have well-structured hospital visitation policies for your safety and convenience. Please find our hospital maps here to find out where to go for registration, as well as to familiarize yourself with the hospital departments.
There is ample parking on all sides of the hospital. If you need help getting in the hospital or getting a wheelchair, you can call our operators at +1 (580) 938-2551 and we will send someone out to assist you. If you have questions about your bill you can call +1 (580) 938-2551 or stop by to visit with a financial counselor.
At registration, you will be asked to provide valid identification (most typically a driver's license or other state-issued ID) and your insurance card. If you are uninsured you will not be turned away in an emergency situation. Please see our Emergency Department policy here. Self-pay patients are recommended to visit with the financial counselor to discuss payment options. If you visit Urgent Care, you will also be asked for your copay at the time of service. If you have any questions please see our contact information here.
Newman Memorial Hospital is honored to serve you. If you have any feedback on your experience with us, please stop by the administration office.
Non-emergency (Clinic Visits)
If after completion of the "Medical Screening Examination", it is determined that a medical emergency does not exist, then all patients will be required to pay a $100 minimum fee prior to being treated. This fee will be credited to the hospital's emergency room charges. These fees are NOT a payment in full for emergency room services. The total charge will vary depending upon the services utilized. The balance of the emergency room charges is due and payable in full upon receipt of the first statement. A more cost-effective way to treat non-emergency medical issues would be to visit our Urgent Care Clinic.
We're Here to Serve Your Emergency
The Newman Memorial Hospital Emergency Department is staffed around the clock to meet the emergency medical needs of you and your family but is not intended to take the place of a physician's clinic in treating minor medical problems.
Visiting Policies & Hours
At Newman Memorial Hospital, we know that visitors can help in the healing process. For this reason, we do not have “set” visiting hours. We do ask that visitors respect the patient’s need for rest while they are healing.
A patient has the right to restrict the access of visitors who are allowed. In addition, the nurse may limit or restrict visiting hours based on status or changes in the medical condition. Our first priority is the care and healing of our patients. If such a restriction is necessary, it will be communicated with the patient and/or immediate family.
The gift shop at Newman Memorial Hospital is open Monday through Thursday from 9:00 AM to 3:30 PM and on Friday from 9:00 AM to 12:30 PM. Holiday hours may vary. It is completely run by our volunteers, the Pink Ladies who are ready to assist you with purchases of gifts or refreshments. Come peruse our variety of gift items or take a break at one of our tables and enjoy a hot cup of coffee! All profits from the gift shop go directly back into improving the hospital.
The Cafeteria is open for lunch from 11:30 AM - 1:00 PM Monday - Thursday.
The hospital lunch plate costs $6.00 and includes the main entrée, bread, a side (vegetable) and dessert.
Coffee, tea, water and lemonade are complimentary.
A salad bar is also prepared daily.
Meals on Wheels
Meals on Wheels are available in Shattuck, Monday through Friday at a cost of $5 per meal. Meals will be delivered to your door by 11:30 AM. Special dietary needs are accommodated.
Call Dietary Services at +1 (580) 938-2551 ext 5508 to set up delivery.